Substance Use Billing Software

About Millin and Its Proprietary Substance Use Software

Millin is a New York based company that plays a leading role in revenue cycle management across multiple health and human service industries today. For over 40 years Millin has focused its time, resources, and development into providing billing software and RCM services in behavioral health – with a concentration in substance use and mental health. Supported by its extensive team of revenue cycle management professionals, and industry experts, Millin advocates for a cloud based system in which billing data and responsibilities remain in the hands of experts rather than in the hands of EHR vendors whose primary focus is patient service records. We have an incredibly streamlined workflow built around RCM for substance use providers.

Millin is aware of the importance of medical billing professionals focusing on the areas of mental health and substance abuse – a grossly underrepresented arena in healthcare technology. Across the country, most substance abuse services have moved from a single payor Medicaid environment to a multi-payor system that includes Medicaid, Medicare, MCOs (Managed Care Organizations), and commercial insurances. Each payor comes with a specific list of billing rules and regulations that become increasingly complex over time. Potential issues, such as recoupments of payments, rejections, denials and loss of cashflow pose real problems to substance use clinics if you do not have a system that is constantly on top of the everchanging landscape. Thus, Millin builds the architecture of its revenue cycle management software around the personalized specification of each substance use provider we work with.

The MillinPro software integrates seamlessly with the electronic medical record of your choice allowing for real-time data transfer of locations, demographics, payors, and service information to ensure that the submission of substance use claims is executed as accurately as possible.

Benefits of Contracting with Millin Medical

Millin has provided RCM solutions for substance use providers since 1982. About 15 years ago, we doubled down on our promise to provide the best solution on the market and created our own, homegrown MillinPro billing software. By doubling-down on billing and RCM services, we established ourselves as the experts within the substance use arena in New York. When substance abuse services in NY first transitioned into a multi-payor environment about a decade ago, Millin emerged as the premier vendor in NY, and our software became the go-to solution for providers struggling with the transition.

Today, over 350 agencies utilize our cloud-based MillinPro solution and its specialized rules-based system used for substance use treatment services. Thus, MillinPro is a trusted system that can integrate with over a dozen EMR systems, including Accumedic, eClinicalWorks, and Netsmart. Moreover, a varied set of general ledger systems are compatible with Millin’s substance abuse treatment software. With an easy learning curve and straightforward conversion of client information, MillinPro makes the challenges of RCM and medical record database management less difficult for professional health billers.

Licensing the MillinPro software or outsourcing the process fully can ease the workload on a health agency, promoting higher work efficiency and stabilizing morale and satisfaction. For substance use billers who want to ensure maximized cash flow, Millin’s substance abuse treatment software provides the highest ROI and most efficient workflow in the industry. The company’s billing software, which emphasizes pre-billing scrubbing, eligibility checks, patient demographic checks, issue tracking, and reporting, helps prevent a higher chance of claim rejections and denials caused by human error.

Other benefits of contracting with Millin revolve around the expertise and specialized training that Millin’s staff endures. While many billing and finance departments struggle with staff turnover and failure of bill processing due to human error or lack of industry knowledge, Millin ensures are employees have an extensive training or background in the industry. Onsite account managers, business analysts, programmers, and support teams all possess a background in substance use billing which allows for a well-oiled machine that can focus its day-to-day on getting your claims processed and paid and while aiding you in streamlining the billing process.

Features of Substance Use Treatment Billing Software by Millin

Millin’s innovative substance use treatment billing platform is particularly designed to meet the needs of professional mental and behavioral health billers. A strict rules engine and structured groundwork lay the foundation for the varied features and benefits of the software and billing workflow. As state rules and regulations constantly change, it’s crucial to have a software that has flexibility and can easily adapt to these changes or else the billing can be majorly impacted. Thus, automatic updates and upgrades are made often to ensure that the software is up to date with the most recent changes made in statutory policies related to substance use billing and claim filing. Furthermore, the system needs to be compatible with a payer mix that supports all of its programs.

The substance abuse RCM software is equipped with a user-friendly scheduling system, a customized dashboard that can be adjusted based on the needs of the client, comprehensive reporting systems, issue tracking, denial management tools, and an alert system that notifies the user of claims needing official authorization. Through these features, transparency and open communication allow for Millin and the provider to streamline the billing workflow and create an efficient client-contractor dynamic.

The substance abuse RCM software is equipped with a user-friendly scheduling system, a customized dashboard that can be adjusted based on the needs of the client, comprehensive reporting systems, issue tracking, denial management tools, and an alert system that notifies the user of claims needing official authorization. Through these features, transparency and open communication allow for Millin and the provider to streamline the billing workflow and create an efficient client-contractor dynamic.

Specific Advantages of Substance Use Billing Software

The Integration of EMRs with Billing Systems

Many of our clients use electronic medical records to keep track of patient services. A variety of EMR systems are sometimes used by agencies to track several types of substance use services they provide. Having the ability to integrate MillinPro into your EMR system eliminates the need to worry about whether your EMR system (oftentimes a national vendor) can keep up with State-specific billing changes while also providing you with a robust revenue cycle management solution.

Taking advantage of our cutting-edge Revenue Cycle Management System specifically designed for mental health services is what's great about this process. You have the option of working within the EMR of your choice while taking advantage of our ultramodern EMR.

Bottom line

Millin places transparency in high esteem with all the services it offers, including its innovative substance abuse billing software. With this, easy access to the RCM system equipped with personalized dashboards and reporting abilities remains a key feature. An open line of communication is always present between clients and Millin Medical, with staff at the company always ready to answer questions via email and telephone during business hours.

Millin’s revenue cycle management software allows professional substance abuse billers and behavioral health practitioners to reduce the discomfort and uncertainty surrounding the billing process and ensure that your agency’s billing remains in the hands of the experts. The company’s billing system is designed with flexible and rigorous features for patient insurance information management, thus allowing clients to gain benefits such as an increased sense of time and configurability with their workload. Millin values open communication, and it relies on continuous feedback to improve the different capabilities of its growing substance abuse provider client base. Contact us to start your demo today.