Billing Services and Software

Industries Served

Millin has provided revenue cycle management services and software to health & human service agencies, since 1982. Our expertise and experience is unparalleled.

Intellectual/Developmental Disability

The billing process for I/DD providers has become increasingly complicated while reimbursement continues to shrink in many parts of the country. With the increase of self-directed services, Care Coordination Organizations (CCO’s) and Managed Care Organizations (MCOs) being added to the mix, it is more vital than ever to ensure that proper solutions are in place. With today’s tight budgets, most agencies do not have the luxury of writing off claims and learning from mistakes over time. Millin offers invaluable billing expertise and the Millinpro billing system which has a rules-engine incorporated to confidently navigate this revenue cycle maze.

 

Mental Health

With the introduction of new billing requirements, HCBS services and the multitude of managed care organizations, the billing process for providers has transformed dramatically over time – and the changes keep coming. This has been very challenging for agencies that are currently not using the cutting-edge MillinPro billing system and missing out on our expertise. The rules and regulations frequently vary from one payer to the next, with subtleties that can be difficult to track. MillinPro’s proprietary rules engine and billing expertise are increasingly essential in keeping apprised of the vast number of changes, helping providers avoid leaving revenue on the table or end up out of compliance. Whether you have an outpatient clinic, ACT program, HCBS, CR, ATP, CDT, etc. Millin is here to ensure you collect 100% of all your eligible claims.

 

Substance Use

Substance use providers have experienced significant changes in the billing process. This change has required providers to rethink their entire billing workflow and cash flow in order to ensure their sustainability to continue providing services. Each payer maintains its own set of billing rules and nuances it expects you to keep track of. Providers often times are faced with identifying whether billing rejections and denials are due to their own system flaws, the MCO’s system flaws, or the clearinghouse. Rest assured with Millin’s expertise, software, and service solutions, it is possible to confidently navigate this cumbersome maze. Many providers we service have outpatient substance use clinics, Opioid Treatment, inpatient treatment, detox, residential treatment, etc.


Health Homes/Care Management

With the influx of patients being approved for care management, it is critical to have the best revenue cycle management system and services in place to handle the claims with the appropriate payers.

Millin provides revenue cycle management expertise and software solutions to tackle this unique billing process.

As a result, Health Homes & Care Management Agencies have full access in real-time to payment/pending/denial status and we are able to resolve any outstanding claims issues through the centralized MillinPro issue tracker.

 

Foster Care/Children Services

Children’s services are going through major transformations in many States. These changes are having a significant impact on the billing process as existing and new services are transitioning from Medicaid to Medicaid-Managed Care. Millin’s Managed Care transition expertise and experience is of tremendous value to foster care agencies and providers of children's services. With Millin’s solutions, agencies can ensure they are receiving full and timely payment

Primary Care

Primary Care services are becoming a lot more prevalent in behavioral health and I/DD settings in order to accommodate patients in an integrated setting and ensure the best possible quality of care and better outcomes. Unfortunately managing the billing process and keeping track of the differences between the primary care billing and behavioral health or I/DD billing can be frustrating and challenging. It is not uncommon for one payer to have a very different set of rules for primary care payments vs. behavioral or I/DD payments, not to mention secondary payers that can further complicate the billing process

Millin provides vital billing expertise and cutting-edge billing software to support small and large agencies in ensuring maximum efficiencies and reimbursement.

 

Would You Benefit From Outsourcing

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How many FTE's work on your billing? 

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How vulnerable is your company if you lose a biller?

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Do you have many denials that aren't being followed up? 

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Can you identify the source of the denials and fix them? 

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Do your billing experts interpret regulations correctly? 

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Are you able to keep up with the regulatory and payor changes? 

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Are you writing off any of your claims ? 

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Want to focus your internal team on more important tasks? 

MILLINPRO VS. YOUR EMR BILLING MODULE

While it can be tempting to use the billing module from your existing EMR system – in reality, many EMR vendors spend most of their resources on EMR enhancements, providing a relatively bare-bones billing system. The MillinPro system, on the other hand, is a user-friendly billing and reporting system, with many features that will ensure the billing is handled...

Read More

MILLINPRO VS. YOUR EMR BILLING MODULE

While it can be tempting to use the billing module from your existing EMR system – in reality, many EMR vendors spend most of their resources on EMR enhancements, providing a relatively bare-bones billing system. The MillinPro system, on the other hand, is a user-friendly billing and reporting system, with many features that will ensure the billing is handled accurately and efficiently, and most importantly, will reduce your denial rate thus collecting more funds quicker. Struggling with accurate reports and receivables is a thing of the past with MillinPro. Whether you need to cross-over secondary claims, re-bill claims, adjust claims or post-retro-adjustments, MillinPro handles this seamlessly and captures all these transactions accurately. Eligibility verification can be done in batch or for specific individuals and best of all; our rules engine is continuously updated as rules and regulations change. MillinPro’s capability of integrating with the EMR of your choice via HL7 or API creates a seamless process. Most agencies that perform a cost-benefit analysis recognize that MillinPro will not only reduce time spent performing billing tasks but will also reduce write-offs, increase transparency and keep them compliant.

Read Less
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manCube

MILLINPRO VS. YOUR EMR BILLING MODULE

While it can be tempting to use the billing module from your existing EMR system – in reality, many EMR vendors spend most of their resources on EMR enhancements, providing a relatively bare-bones billing system. The MillinPro system, on the other hand, is a user-friendly billing and reporting system, with many features that will ensure the billing is handled...

Read More

MILLINPRO VS. YOUR EMR BILLING MODULE

While it can be tempting to use the billing module from your existing EMR system – in reality, many EMR vendors spend most of their resources on EMR enhancements, providing a relatively bare-bones billing system. The MillinPro system, on the other hand, is a user-friendly billing and reporting system, with many features that will ensure the billing is handled accurately and efficiently, and most importantly, will reduce your denial rate thus collecting more funds quicker. Struggling with accurate reports and receivables is a thing of the past with MillinPro. Whether you need to cross-over secondary claims, re-bill claims, adjust claims or post-retro-adjustments, MillinPro handles this seamlessly and captures all these transactions accurately. Eligibility verification can be done in batch or for specific individuals and best of all; our rules engine is continuously updated as rules and regulations change. MillinPro’s capability of integrating with the EMR of your choice via HL7 or API creates a seamless process. Most agencies that perform a cost-benefit analysis recognize that MillinPro will not only reduce time spent performing billing tasks but will also reduce write-offs, increase transparency and keep them compliant.

Read Less
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MILLINPRO SYSTEM IMPLEMENTATION AND SUPPORT

Implementing new systems can be challenging and burdensome, but not with MillinPro. All too often software vendors put the burden of implementation and configuration on the agency, disappearing quickly after the initial setup. At Millin, we do all the work for you. (clearinghouse setup, locations, providers, rate codes, fee schedules, etc.) While you...

Read More

MILLINPRO SYSTEM IMPLEMENTATION AND SUPPORT

Implementing new systems can be challenging and burdensome, but not with MillinPro. All too often software vendors put the burden of implementation and configuration on the agency, disappearing quickly after the initial setup. At Millin, we do all the work for you. (clearinghouse setup, locations, providers, rate codes, fee schedules, etc.) While you are an active participant by providing us with the necessary information, the Millin implementation team handles everything, allowing your team to submit clean claims on your go-live date. Training sessions are typically divided into 2-hour sessions, as to not overwhelm your team with information, but to instead effectively teach and thoughtfully answer their questions. After go-live, our team is always available, with response times typically within 15 minute, 85% of the time.

Read Less
womanCube

MILLINPRO SYSTEM IMPLEMENTATION AND SUPPORT

Implementing new systems can be challenging and burdensome, but not with MillinPro. All too often software vendors put the burden of implementation and configuration on the agency, disappearing quickly after the initial setup. At Millin, we do all the work for you. (clearinghouse setup, locations, providers, rate codes, fee schedules, etc.) While you...

Read More

MILLINPRO SYSTEM IMPLEMENTATION AND SUPPORT

Implementing new systems can be challenging and burdensome, but not with MillinPro. All too often software vendors put the burden of implementation and configuration on the agency, disappearing quickly after the initial setup. At Millin, we do all the work for you. (clearinghouse setup, locations, providers, rate codes, fee schedules, etc.) While you are an active participant by providing us with the necessary information, the Millin implementation team handles everything, allowing your team to submit clean claims on your go-live date. Training sessions are typically divided into 2-hour sessions, as to not overwhelm your team with information, but to instead effectively teach and thoughtfully answer their questions. After go-live, our team is always available, with response times typically within 15 minute, 85% of the time.

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On behalf of the New York State Office of Mental Health, I want to thank you for bringing several potential behavioral health managed care billing problems to our attention. Your work with us, the Plans and providers to develop solutions has been extremely helpful.

Gary Weiskopf

Associate Commissioner, New York State Office of Mental Health

On behalf of the New York State Office of Mental Health, I want to thank you for bringing several potential behavioral health managed care billing problems to our attention. Your work with us, the Plans and providers to develop solutions has been extremely helpful.

Gary Weiskopf

Associate Commissioner, New York State Office of Mental Health

On behalf of the New York State Office of Mental Health, I want to thank you for bringing several potential behavioral health managed care billing problems to our attention. Your work with us, the Plans and providers to develop solutions has been extremely helpful.

Gary Weiskopf

Associate Commissioner, New York State Office of Mental Health

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With over 40 years of Health & Human Services billing experience and expertise, we can help increase efficiencies and reduce or even eliminate denials. Experience Revenue Cycle Management Software & Services from the Company You Trust. 

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