I/DD Billing Software for Developmental Disability Agencies

The Comprehensive I/DD Software Solution Designed for Developmental Disability Agencies

Unlike traditional billing systems focused on hospitals or physicians, MillinPro is built specifically for the unique challenges faced by Intellectual and Developmental Disability (I/DD) organizations. Our specialized I/DD software is designed to support providers who care for individuals with developmental disabilities, streamlining your billing processes while improving accuracy and compliance.

Each I/DD program presents its own set of billing rules and regulations. Millin’s expertise in the I/DD space, combined with our relationship with Medicaid, Medicare and various Managed Care Organizations (MCOs), allows us to serve our clients with a focused approach. Our experience with all of the National EHR and EVV systems helps streamline the billing process, ensuring compliance and improving accuracy. We understand the unique needs and complexities that behavioral health and I/DD service providers face, and our tailored solutions help you avoid payment recoupments and penalties during audits, reduce human errors, and enhance operational efficiency. Our billing management tools are tailored to these workflows.

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I/DD Services Supported by MillinPro

We support a wide variety of I/DD services for agencies serving individuals with developmental disabilities. Our billing software ensures accuracy across the following programs, allowing you to focus on providing value-based care while we manage your billing needs:

Individualized Residential Alternatives (IRA’s)
Intermediate Care Facilities (ICF)
Supported...

I/DD Services Supported by MillinPro

Individualized Residential Alternatives (IRA’s)
Intermediate Care Facilities (ICF)
Supported Employment (SEMP)
Applied Behavior Analysis (ABA)
Day & Community Habilitation
Home and Community-Based Services (HCBS)
Self-Directed Services
Person-Centered Planning
Prevocational Services
Care Coordination
Respite
Family Support Services (FSS)
Day Programs

Millin's expertise in handling these diverse services makes us a valuable partner for I/DD service providers and caregivers. Whether it’s managing ICFs or handling self-directed services, our I/DD billing software ensures that your claims are accurate, on time, and fully compliant with payers. We also provide solutions tailored for behavioral health billing environments.

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I/DD Services Supported by MillinPro

Individualized Residential Alternatives (IRA’s)
Intermediate Care Facilities (ICF)
Supported...

I/DD Services Supported by MillinPro

Individualized Residential Alternatives (IRA’s)
Intermediate Care Facilities (ICF)
Supported Employment (SEMP)
Applied Behavior Analysis (ABA)
Day & Community Habilitation
Home and Community-Based Services (HCBS)
Self-Directed Services
Person-Centered Planning
Prevocational Services
Care Coordination
Respite
Family Support Services (FSS)
Day Programs

Read Less

Medicaid-Compliant I/DD Billing for Every State

Navigating Medicaid and MCO billing rules can be overwhelming. But with MillinPro, compliance is built in. Our platform is user-friendly, flexible, and adapts to the specific reimbursement policies of your state, helping you avoid delays and costly penalties.

Most claim rejections aren’t due to fraud—they happen because of small, avoidable errors. With MillinPro’s rules engine and automated functionality, you can eliminate these risks and focus on what matters most: high-quality care management and delivery.

Flexible I/DD Billing Solutions Built Around Your Workflow

We know that no two I/DD providers are alike. Whether you bill weekly, monthly, or on a different schedule, MillinPro adapts to your workflows—not the other way around. Millin will configure claim submission rules consistent with your internal process.

Millin’s I/DD billing software provides flexible solutions that ensure accuracy in every billing format. Some providers who still document on paper or in a spreadsheet can leverage our program billing screens to get claims out the door in a flash without worrying about manual work or double-data entry.

man working on a laptop learning millinpro

Seamless Integration with EHR & EMR Systems for I/DD Providers

Most I/DD agencies already rely on Electronic Health Record (EHR) systems and Electronic Medical Records (EMR) systems to streamline operations and ensure compliance. MillinPro’s I/DD billing software integrates effortlessly with a wide range of EHR and EMR platforms, providing a seamless solution for your billing, documentation, and compliance needs through powerful automation.

Our system connects with some of the most widely used platforms in the I/DD industry, making it easier for providers to manage their workflows and ensure accurate billing. Whether you're using a National EHR or a local vendor, MillinPro ensures a smooth integration, reducing administrative tasks and improving efficiency and service delivery.

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Custom Reporting That Saves You Time

One of the many notable features in MillinPro is the ability to have a custom general ledger (GL) report based on the way your organization captures data in your general ledger system. The data in the GL report within MillinPro will be mapped with the cost centers in your GL system. Regardless of which general ledger system you use for your I/DD agency, you will be able to upload the GL report from Millin. Countless agencies that have this custom GL report have told us this saves them many hours of tedious work every month, not to mention chasing down human errors. Millin’s staff will work closely with you to create this report exactly the way you need it.

Explore MillinPro Reporting Capabilities

Adapts to State Regulations

Each state has its own unique billing process, payers, and compliance requirements for Intellectual and Developmental Disabilities (I/DD) services. MillinPro adjusts to these state-specific processes, ensuring compliance and helping providers avoid reimbursement delays.

The rules-engine within MillinPro is constantly updated to incorporate new state regulations and Medicaid guidelines. This gives you a competitive advantage, allowing you to make quick adjustments to your billing practices whenever necessary.

Learn More About Our Rules-Based System

Empowering Teams with I/DD Billing Software that Handles Complex Compliancy

MillinPro is configured to meet the unique billing requirements and compliance standards of your state’s specific needs. Unlike other out-of-box billing systems which can be quite general, Millin’s customization ensures timely updates and minimizes the risk of cash flow interruptions due to regulatory changes. Our system integrates directly with various state systems, ensuring compliance and efficiency across the board. For example, MillinPro integrates directly with the TMHP system in Texas and the PROMISe system in Pennsylvania.

MillinPro integrates seamlessly with electronic health record (EHR) and electronic medical records (EMR) systems commonly used by I/DD agencies. This integration allows agencies to maintain their existing workflows while enhancing billing efficiency, avoiding the costs and disruptions associated with switching systems.

MillinPro includes a proprietary issue tracker that helps agencies keep track of all billing issues, ensuring that no claims fall through the cracks. This feature significantly reduces the time and effort needed to manage billing-related problems.

Millin specializes in health and human services billing, with a deep understanding of the unique challenges faced by I/DD providers and agencies. This expertise ensures that billing processes are tailored to meet the specific needs of these services, reducing errors and improving overall efficiency and case management.

MillinPro features a sophisticated rules engine that is continuously updated to reflect changes in regulations and payer requirements depending on the State. This ensures that all claims are submitted correctly the first time, increasing cash flow and helping to streamline administrative tasks and optimize care plans.

Frequently Asked Questions

Most EMR companies do not focus nearly as much on the billing module compared to the EMR system itself. The difference between using MillinPro vs. the billing module in your EMR system can be tremendous. You will spend significantly less time managing the billing process, have a higher collection rate, better reporting, and better cash flow when using MillinPro. This often results in increased revenue in the hundreds of thousands of dollars or even in the millions with some agencies.

Very little. This is another big differentiator with some of the other vendors. Millin will set up the entire system with all the necessary information for your organization. This includes; provider information, locations, rates, services, clearinghouse integration, Medicaid system integration, the rules engine, consumer demographic information, etc. By having Millin’s experts configure the system for your agency, you do not need to worry about misconfigurations that can affect payments and cash flow.

The fee is based on the type and number of different programs provided by the agency, as well as the overall annual claim volume. The monthly fee includes access to the system including the reporting module, updates and upgrades, hosting, backups, redundancies, and security.

Rather than update the system quarterly or annually, Millin continuously updates the system as soon as new features are tested, when new programs /services are introduced, or when there are new rules and regulations that can be incorporated into MillinPro’s billing system’s rules engine. All the updates to your MillinPro system are done by Millin and do not interfere with your daily work within the MillinPro billing system.

Absolutely. We can even have this automated to occur daily, weekly, or any interval that works for your organization.

With a 99% collection rate, MillinPro helps I/DD agencies and service providers capture more revenue, reduce errors, and operate more efficiently. Whether you want to enhance your internal billing or fully outsource it, our I/DD billing software and expert team are here to help you make informed decision-making that supports your mission in healthcare. Discover how we also support a range of industries and help connect social care networks.

Smarter I/DD Billing Software Solutions That Work for You

I/DD Services Supported by MillinPro

I/DD Services Supported by MillinPro

I/DD Services Supported by MillinPro

I/DD Services Supported by MillinPro

Medicaid-Compliant I/DD Billing for Every State

Flexible I/DD Billing Solutions Built Around Your Workflow

Seamless Integration with EHR & EMR Systems for I/DD Providers

Calculate Your Organization’s ROI with MillinPro Today

Empowering Teams with I/DD Billing Software that Handles Complex Compliancy

Frequently Asked Questions

Ready to Maximize Your I/DD Billing Efficiency?

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